With the rise of social media, technology and e-commerce in every aspect of our lives, telecommunications cases can encompass many industries. These cases require a detailed knowledge of telecommunications, social media and wireless service providers, as well as a familiarity with the laws and practices of the industry.
We work to determine who is responsible, what damages have been caused and how many people have been affected. We use this information to help us determine whether a lawsuit is likely to help affected consumers and to hold telecommunications companies accountable.
Keeping Telecommunications Companies Honest
The telecommunications lawyers at Rochon Genova have commenced class actions against major technology, telecommunications and social media companies such as Bell, Telus and Facebook. We have developed a strong background in this area of the law and are willing to take on a variety of issues, including:
- Breaches of contract regarding "talk time"
- Deceptive business practices
- Deceptive billing
- System access fees
- Violations of the provincial Consumer Protection Act, Competition Act and telecommunications regulations
- Breaches of privacy, including accessing clients' private information or communications
Our cases have involved, for example, rounding up cellphone minutes without disclosing this to customers, and cases in which consumers had to pay more in roaming and long distance charges than they had agreed to in their contracts.
Contact Rochon Genova LLP
If you have been affected by unfair practices in the telecommunications industry, call Rochon Genova at 416-548-9874 or send us an email to set up a free consultation. We serve clients throughout the Greater Toronto Area, Ontario, and across Canada.